Return Policy

We want you (and your pets) to be happy!

If your item arrives damaged or defective:


  • 📩 Contact us within 7 days of receiving your order.
  • 📸 Send us a photo of the product and a brief description.
  • 📦 We’ll issue a refund or send a replacement, depending on the situation.



We do not accept returns for buyer’s remorse or incorrect sizes, so please double-check before ordering.

For any issue, contact snupets@gmail.com.